TERMS AND CONDITIONS
Effective Date: 15 May 2026
1. Acceptance of Terms
By placing an order with Capshirt, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. These terms govern all transactions between Capshirt and its clients.
2. About Capshirt
Capshirt is a custom-printed apparel brand specializing in caps, t-shirts, and sportswear. We operate under the business account of Blue Max Sportswear. We reserve the right to modify our services at any time.
3. Sample Approval Policy
To ensure complete client satisfaction and avoid disputes, Capshirt follows a strict sample approval process before commencing bulk production:
- A first sample is prepared and photographed in detail
- Multiple photographs of the sample are shared with the client via WhatsApp or email
- The client must provide written/digital approval of the sample before production begins
- Once the client approves the sample, Capshirt is not liable for any quality disputes related to design, colour, or finish that match the approved sample
- Bulk production proceeds only after sample approval is received in writing
IMPORTANT NOTICE — DAMAGED PRODUCT POLICYÂ
No claims for damaged, defective, or substandard products will be entertained once the client has given written or digital approval of the first sample. Â
By approving the sample (via WhatsApp, email, or any other medium), the client acknowledges that the bulk order will be produced to the same standard as the approved sample. Capshirt bears no liability for product quality issues that are consistent with the approved sample.
Damaged product claims are only valid if:
- The product received significantly differs from the approved sample
- Physical damage occurred during transit (must be reported within 48 hours of delivery with photographic proof)
4. Payment Terms
Capshirt operates on a structured payment system to ensure smooth order processing. Please read carefully:
4.1 Payment Structure
- 50% advance payment is required to confirm and initiate the order
- Remaining 50% balance amount must be reflected in our account before pickup/dispatch of material
- No order will be dispatched or released until full payment is received and confirmed
4.2 Advance Payment Account Details
All advance payments must be made ONLY to the following account:
Account Name: Blue Max Sportswear
Account Type: Business Account
IMPORTANT: Capshirt does not accept advance payments through any other account, individual, or payment method other than the Blue Max Sportswear business account.
Payments made to any other account will not be considered valid and Capshirt bears no responsibility for such transactions.
4.3 Balance Payment Before Pickup
- The remaining balance (50%) must be paid in full before the material is released for pickup or dispatch
- Capshirt will share a payment confirmation request once the order is ready
- No exceptions will be made to this policy — Delivery Ex-Factory
- Delivery terms: Ex-Factory — goods are handed over at our factory/production unit. Transportation and logistics beyond our premises are the responsibility of the client.
5. Production & Turnaround Time
5.1 Standard Turnaround Time
Production Timeline (Calculated from Date of Advance Payment Receipt)
Standard Orders: 10 to 15 working days
Complex Orders: Up to 30 working days (in some cases)
The turnaround time begins from the date the advance payment is received and confirmed in our Blue Max Sportswear account — NOT from the date of order inquiry or sample approval.
5.2 Extended Turnaround Time
- In some cases, production may take up to 30 days depending on order complexity, volume, fabric availability, or customization requirements
- Capshirt will communicate any delay to the client as early as possible
- Delays caused by client-side factors (late approval, delayed advance payment, design revisions) will not be counted in the production timeline
- Capshirt is not liable for losses arising from production delays beyond our standard timeline
- 5.3 Key Timeline Reference
- Day 0 = Date advance payment is received in Blue Max Sportswear account
- Day 10-15 = Standard expected completion date
- Day 30 = Maximum extended completion date (complex orders)
- Ready for Pickup = After balance payment is received
6. Delivery Terms
- All orders are dispatched on an Ex-Factory basis
- The client is responsible for arranging pickup from our production location or bearing the cost of courier/transport
- Capshirt may assist in coordinating logistics upon request, but is not responsible for transit damages once goods leave our premises
- Clients must inspect goods at the time of pickup and raise any concerns immediately
- No claims will be entertained after goods leave our factory premises, except for hidden defects not visible during inspection
7. Cancellation Policy
- Orders cannot be cancelled once sample is approved and advance payment is received
- In exceptional cases, cancellation requests must be made in writing within 24 hours of advance payment
- Advance payments are non-refundable once production has commenced
- Capshirt reserves the right to cancel an order if the client fails to complete balance payment within 7 days of completion notice
8. Client Responsibilities
- Provide accurate design files, specifications, and delivery details at the time of order
- Respond promptly to sample approval requests — delays in approval may affect the production timeline
- Ensure advance payment and balance payment are made on time
- Arrange pickup or logistics once balance payment is confirmed
- Inspect goods at the time of pickup and notify Capshirt of any visible defects immediately
9. Contact Us
- Designs submitted by clients remain the property of the client
- Capshirt retains the right to use product photographs for portfolio and marketing purposes unless the client explicitly requests confidentiality in writing
- Clients must ensure submitted designs do not infringe on third-party copyrights or trademarks
- Capshirt is not liable for intellectual property violations arising from client-submitted designs
10. Limitation of Liability
Capshirt’s total liability in any dispute shall not exceed the advance amount paid for the specific order. We are not liable for indirect, incidental, or consequential damages including loss of business, profits, or goodwill.
11. Governing Law & Disputes
- These terms are governed by the laws of India
- Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu
- Both parties agree to attempt resolution through good-faith negotiation before initiating legal proceedings
12. Contact Us
- Email:Â capshirts@gmail.comÂ
- Phone:Â +91 – 9811026880
